Blu & Roux Policy

Travel Bed Warranty

We're dedicated to delivering a top-notch product that enhances your pet's well-being. Our warranty safeguards against defects in materials and craftsmanship, offering you assurance with your purchase.  

Coverage Period: Due to the nature of our products, this warranty extends for a period of 14 days from the date of delivery.  

Coverage Details:

  1. Defects: Our commitment entails ensuring that our dog beds are free from defects in materials and craftsmanship under standard use and proper care.
  2. Returns or Replacements: Should a covered defect arise, please reach out to onthego@bluandroux.com and we'll work out a solution in 1-2 business days.
  3. Exclusions: It's essential to note that this warranty does not encompass damage resulting from chewing, misuse, improper cleaning, alterations, accidents, or natural wear and tear.
  4. Proof of Purchase: A valid proof of purchase, such as a receipt or order confirmation, is necessary to initiate a warranty claim.